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DAMAGE RECOGNITION & REPORTING

Trucking organizations have been suffering increased costs for vehicle maintenance and repair virtually every year since 2008 when the American Transportation Research Institute began collecting statistics.

Despite recent increases in shipping rates due to strong economic conditions, the trucking industry remains very competitive and margins are tight.

While avoiding damage to vehicles is the ideal scenario, trucks, and trailers are inevitably going to suffer some damage – whether due to inattention or negligence.

When this happens, it is critical to identify that it has happened, investigate those responsible for causing the damage, and ensure the necessary repairs are made.

DAMAGE RECOGNITION & REPORTING

When Birdseye’s security monitoring systems are installed at a facility, Birdseye agents are managing gate access to all vehicles entering and exiting the yard. An essential element of the process is reviewing the state of the vehicle and trailer.

Assisted by intelligent technology, Agents will log any damage to the truck or trailer, notify the driver and/or client according to predetermined protocols, including archiving still photos and/or video footage for future investigation.

Clients have the confidence in knowing that with damage being reported quickly and consistently at every yard check-in, that there is a limited risk of drivers’ not taking responsibility for incidents that occurred while they were operating vehicles.

The reduction in “mystery damage” can have a significant beneficial impact on the operating profits of Birdseye clients.